AI ADVANTAGE AGENCY
The problem and the solution
The difference between a list and a revenue channel
Leaving Revenue on the Table
- ✗You have a list but only send occasional promotional blasts
- ✗Abandoned carts go unrecovered because flows were never set up
- ✗New subscribers get no welcome sequence and never convert
- ✗Past customers get no post-purchase or win-back communication
- ✗SMS sits unused while competitors reach buyers on the channel that converts fastest
Working as a Revenue Channel
- ✓Automated flows run 24/7 recovering carts, welcoming subscribers, and winning back lapsed buyers
- ✓A campaign calendar drives consistent revenue between product launches and promotions
- ✓Segmentation ensures the right message reaches the right buyer at the right time
- ✓SMS and email work together to reach buyers on the channel they respond to
- ✓Deliverability monitoring keeps your emails landing in the inbox, not the spam folder
Our approach
SMS and email marketing built around the ecommerce buyer lifecycle
Most ecommerce brands treat email as a broadcast channel — send a promotion, hope it converts, repeat. We build email marketing and SMS systems around how buyers actually move through the purchase lifecycle. A first-time visitor needs a different message than a lapsed customer. A cart abandoner needs a different sequence than someone who just purchased. We map every stage and build the flows and campaigns that move buyers through each one.
We are platform-agnostic and work across Klaviyo, Mailchimp, Kit, and other major ESPs. Every engagement starts with an audit so we know exactly what is in place, what is missing, and what the highest-impact starting point is before we touch anything. The result is an email and SMS channel that generates consistent revenue without requiring you to think about it every week.
Pricing
Three ways to work with us on email marketing and SMS
Every engagement starts with an audit. From there we scope the right level of support based on your ESP, your existing flows, your list size, and your send volume.
Step 1
$500 flat
No commitment required
Email and SMS Audit
- ✓Full ESP account review and health check
- ✓Flow and automation audit
- ✓List health and deliverability review
- ✓Segmentation gap analysis
- ✓Written report with prioritized recommendations
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Step 2
from $1,500 flat
Scoped after audit
Flow and Automation Setup
- ✓Welcome series build and copy
- ✓Abandoned cart sequence
- ✓Post-purchase and review request flows
- ✓Win-back sequence for lapsed buyers
- ✓SMS flows integrated where applicable
- ✓Segmentation setup and list organization
Step 3
from $1,000/mo
Month to month
Monthly Email and SMS Management
- ✓Up to 12 campaign sends per month
- ✓SMS campaign management
- ✓List segmentation and ongoing hygiene
- ✓Flow monitoring and optimization
- ✓Deliverability monitoring
- ✓Monthly performance reporting
No long-term contracts required — cancel with 30 days notice. See full pricing details →
How it works
From audit to revenue channel in four steps with our email marketing and SMS services
1
Audit and strategy
We audit your ESP, existing flows, list health, and deliverability. You get a written report with a clear picture of what is working, what is missing, and the highest-impact starting point for your specific situation.
Week 1
2
Flow and automation build
We build the flows and automations the audit surfaces as priorities — welcome series, abandoned cart, post-purchase, win-back, and SMS sequences. Every flow is written, built, and tested before it goes live.
Weeks 2 to 4
3
Campaign management
We build and execute your monthly campaign calendar — promotional emails, SMS campaigns, seasonal sends, and segmented broadcasts. Up to 12 sends per month, written and scheduled on your behalf.
Ongoing monthly
4
Optimization and reporting
We monitor flow performance, deliverability, and list health monthly. We optimize what is underperforming and report on revenue attributed, open rates, click rates, and conversion by segment.
Monthly reporting
Who it’s for
Is email marketing with SMS right for your brand?
Good fit
- ✓You have an email list you are not using consistently or strategically
- ✓You have no flows set up and are losing abandoned carts and lapsed buyers every day
- ✓You are spending on paid media but not capturing and converting email subscribers
- ✓You are already on Klaviyo, Mailchimp, Kit, or another major ESP
- ✓You understand that flows and list health take 30 to 60 days to show their full impact
Not a fit
- ✗You have no email list and no plan to build one
- ✗You need results in the first 30 days — email and SMS compound over time, not overnight
- ✗You are looking for email design only with no strategy or copywriting
- ✗You are a B2B company with a long sales cycle — email works differently for your buyer journey and paid media may be a better starting point
Get started
Find out what your email and SMS channel is actually worth
Book a free 30-minute call and we will walk you through what the audit covers and what a typical engagement looks like for your ESP and list size.
FAQ
Frequently asked questions about email marketing with SMS
What email marketing and SMS platforms do you work with?
We are platform-agnostic and work across Klaviyo, Mailchimp, Kit, and other major ESPs. We match the platform recommendation to your business size, product type, and budget. Klaviyo is our preferred platform for ecommerce brands because of its native Shopify integration, advanced segmentation, and built-in SMS capabilities. If you are already on a platform that works for your business, we will work with it.
Do I need to already have an email list to get started?
No. If you are starting from zero we can help you set up your ESP, configure list capture forms, and build the flows that convert new subscribers from day one. That said, email and SMS marketing compounds with list size — the larger and more engaged your list, the more revenue each send generates. We will give you an honest assessment of where you are and what to expect based on your current starting point.
What flows do you set up for ecommerce brands?
The core ecommerce flows we build are welcome series, abandoned cart, post-purchase, review request, and win-back sequences. We also build browse abandonment flows, back-in-stock notifications, and SMS-specific flows depending on your ESP and product type. The audit determines which flows are missing or underperforming and we prioritize the highest-revenue-impact ones first.
What is the difference between a flow and a campaign?
A flow is an automated email or SMS sequence triggered by a specific buyer action — like abandoning a cart, making a purchase, or signing up for your list. Once built, flows run automatically 24/7 without any ongoing effort. A campaign is a one-time send to your list or a segment of it — like a promotional email, a product launch announcement, or a seasonal offer. Both are essential. Flows generate consistent passive revenue. Campaigns drive spikes around promotions and events.
How long does it take to see results from email marketing?
Flows start generating revenue as soon as they go live — abandoned cart and welcome flows typically show results within the first week. Campaign revenue depends on list size and engagement. Full optimization of flows, segmentation, and deliverability takes 60 to 90 days of active management. The channel compounds over time as your list grows and your flows get refined.
Is SMS included in the monthly management fee?
Yes. SMS campaign management and flow integration are included in the monthly management fee. SMS sending costs — the per-message fees charged by your ESP — are billed separately by your platform and are not included in our management fee. We will give you a clear estimate of expected SMS sending costs based on your list size and send frequency before we start.
How do you measure success for email and SMS marketing?
We measure success using revenue attributed to email and SMS, flow conversion rates, campaign open and click rates, list growth rate, and deliverability metrics including spam rate and unsubscribe rate. We report on these monthly alongside specific recommendations for the following month. We do not report on vanity metrics like total sends or impressions.
Can you work with my existing ESP or do I need to switch platforms?
We work with your existing ESP in most cases. If your current platform has significant limitations for your goals — for example, if you are on Mailchimp but need advanced ecommerce segmentation and SMS — we will flag that in the audit and give you an honest recommendation. We never push a platform switch unless it genuinely makes sense for your situation.
What makes email marketing different from paid media for ecommerce?
Paid media acquires new customers. Email and SMS converts and retains them. Paid media stops generating revenue the moment you pause your budget. Email flows run 24/7 and compound in value as your list grows. The two channels work best together — paid media fills the list, email and SMS convert and retain the buyers on it. Brands that run both see lower overall CAC and higher customer lifetime value than brands that rely on either channel alone.